i²Phone provides your clients with instant access to their account information from anywhere and at any time. While many clients prefer getting their account information via the internet or mobile devices, some undoubtedly are more comfortable with the familiarity of their touch-tone telephones. With smart menus, users can select the options they utilize most frequently.
A fully-hosted solution, i²Phone eliminates costly, on premise equipment and allows you to customize marketing messages to specific account profiles.
Provide your clients with a hassle-free banking experience and make telephone banking another channel in which your clients can manage their accounts. With a robust audio response solution that provides user-friendly, around-the-clock access to account information from any touch-tone telephone. Empower your clients to bank on their terms – how they want, when they want.
Features & Benefits:
- Access account balances
- Transfer funds
- Make loan payments
- Review transaction history
- Verify checks and deposits that have cleared the account