.

Bank Services Manager - Cedar Park, TX

Client Support Representative - Various Locations

Business Development Manager - Cedar Park, TX

Account origination

17

Mobile banking

51
18
19

Payment solutions

21
24
25

Online banking

26
27

Capture Solutions

29
31

Document Imaging

32
33

Telephone Banking

34

Member Tracking

36

Item Processing

37
38
39
40

Archive

41
42
43

Print Services

44
45

Data Center

46
47
48
49
50
.
Corporate Headquarters - Austin

1101 Arrow Point Dr., Suite 305
Cedar Park, TX 78613
512-616-1100 (Direct)
512-616-1101 (Fax)
Denver

181 East 56th Avenue, Suite 100
Denver, CO 80216
303-308-9930 (Direct)
512-616-1101 (Fax)
Chicago

1400 E Touhy Ave., #145
Des Plaines, IL 60018
773-973-1536 (Direct)
512-616-1101 (Fax)

Welcome

IBT is dedicated to providing support for all of our customers on all of our solutions. We want to create a long-term partnership by providing reliable, friendly, and knowledgeable customer service. Our customer support center is located in Cedar Park, Texas, and is staffed by highly-trained, technical engineers and product specialists with years of experience in the banking software industry. Our goal is to provide unprecedented customer service.

Our office hours are from 8:00 AM - 5:00 PM CT, Monday through Friday, but after hours support is available. We can be reached at 512-616-1100. 

Join a live session with one of our support specialists. 

.

Benefits & Features:

  • Convenient & Efficient
  • Easy to Use
  • Build and Maintain Customer Loyalty
  • Cost effective
  • Safe and Secure
  • Fraud Protection
  • Eco Friendly
  • Eliminate Geographical Limitations
  • Enhance your competitive advantage
  • Uses widely available, easy-to-use technology to reach a younger demographic
  • Acts as new communication channel with existing account holders, engaging inactive clients and strengthening loyalty
  • Offers branch service through a self-service outlet, increasing access to a wider geographic region, lowering branch traffic and transaction costs
  • Offers the ability to track usage and generate additional fee income
  • Provides a low cost method for acquiring deposits

Provide the latest technology to your customers with RDC!

.

IBT can help secure your network and your information by proactively identifying weaknesses in your security posture.  We offer the monitoring and firewall protection to help reduce your risk.

Monitoring

IBT incorporates monitoring with in our corporate performance.  We monitor our performance within our own business plans as well as working on our operating results.  IBT believes that it is our duty to monitor and encourage ethical behavior, law compliance, regulations, and with corporate policies conflicts of interest and duty of loyalty, auditing and of course accounting principles

IBT believes monitoring does play a very large part within the Industry.  All financial institutions must provide ways to watch their employees to make sure everyone is following the rules set forth by states and governments.

Firewall Protection

IBT offers Firewall solutions to ensure your network’s availability and security.  IBT takes the security of your financial institutions resources to the next level by protecting the network infrastructure against network and application layer attacks, viruses and worms.  IBT’s firewall protects all of your company’s communications. 

  • Protects network resources-- Uses existing routing capabilities to offer distributed threat mitigation of worms, viruses, and other network and application-layer threats and exploits
  • Helps lower total cost of ownership-- Reduces equipment footprint and minimizes power consumption
  • Increases deployment flexibility-- Offers options for transparent and virtual firewall policies on wide variety of WAN, WLAN, LAN and VLAN interfaces
  • Helps achieve regulatory compliance
  • Improves the integrity of Communications-- Helps ensure that critical unified communications service. 
.

IBT provides state-of-the-art disaster recovery and business continuity solutions for financial institutions. The degree of complexity of all systems has increased exponentially. The more complex the information requirement, the more demand for a comprehensive disaster recovery and business continuity plan. Today, there is zero tolerance for interruption of service.

Our vision takes advantage of all technological advancements. IBT fully utilizes state of the art Service Oriented Architecture framework and Virtual Machine Technology.  We recognize the value of deliberate separation of hardware from the software applications in the enterprise network. Hardware is distributed throughout the network enterprise as virtual server platforms. Applications access these virtual platforms and replicate the data real time across the network. The fault tolerance of these platforms ensures up time. By distributing applications throughout a virtual platform, IBT protects you against downtime and service interruption. The communications infrastructure is configured to allow for large amounts of data to be moved across the enterprise.

IBT provides for disaster recovery of financial institutions network infrastructures with complete annual testing to comply with current regulatory requirements and proof of concept. As a partner of Recovery Solutions, IBT provides access to a fully functional Mobile Bank facility.

In the world of zero tolerance for service interruption, IBT understands that disaster recovery and business continuity planning is as crucial and as important as the application deployment itself. 

.

BT offers hosting solutions to optimize your business performance.  IBT’s Data Center and Web hosting services are designed to offer the flexibility to meet your unique needs today and in the future. We provide high availability and security to support your online business and e-businesses with world-class technology experts and infrastructure. 

Managed Hosting Services

  • Networking Services– provide and manage an entire system of services that are available to help optimize your company.
  • Security Services- provide availability, control, and confidentiality for our customers
  • Service Desk– online or on phone with your personal contact to help relieve problems.
  • Storage Services – data needs
  • Disaster Recovery & Business Continuity – maintain business functionality
  • Managed Application Services  - enhance and support solutions

With superior technology professionals and multiple data centers across the country, IBT’s Hosting Services can provide you with the tools, expertise and infrastructure so you can focus on your financial institution, its consumers and their needs. 

Our hosting services include the network, security, service desk and managed application services. IBT is more than committed to meeting your businesses quality and expectations.

.

IBT gives you control of the data you want to back up and manage. Since all data is encrypted in flight and at rest, expensive data communications is eliminated. With IBT you will have full control and access of your data. Should you require data restoration you can simply log in and download it to your restored system. If your restore requires a large amount of data, you can request a USB disk data seed from the same customer portal. Our center technicians will restore your data to an encrypted USB disk and ensure your receive it the next day, reducing recovery time from days/weeks to a single day in most cases.

IBT can create a virtual environment for your recovery. You can activate your virtual server’(s) and restore your data to the VM. Once your local environment has been restored, simply move your data. We provide a reliable backup infrastructure IT operations support, minimizing any chance of disruption. With information security a priority, encryption of all data protects your interest.

With IBT you can:

  • Provide data center based applications 
  • Provide hosted applications for a third party
  • Provide hosted hardware platforms
.

IBT provides all your service bureau processing needs. With dual-replicated data centers located in Chicago and Austin, your information is always protected. IBT is a fully functional Application Service Provider (ASP) for your financial institution. We provide scalable core banking system that includes a comprehensive customer information platform, and robust product flexibility. All system products come with an extensive inventory of configurable feature and functions that are shared across all applications within the system.

If you are a Commercial Bank, Savings Bank, or Credit Union - IBT's’ transactional processing ASP and in-house solutions can fulfill all of your back office processing needs. These comprehensive and user friendly solutions include a complete array of item processing services, back office services, fraud protection and risk mitigation, ATM authorizations and card management, contact management and work-flow document imaging solutions.

IBT’s Item Processing and Back Office Services include:

  • In clearings processing, paper or electronic
  • Proof of Deposit services
  • Amount entry
  • Reject repair
  • Transaction balancing
  • RDC file processing
  • Item processing report creation
  • IRD creation
  • Host file creation and transmission
  • Correspondent Bank cash letter deposits, paper or electronic presentment
  • Incoming return cash letter processing
  • Outgoing return cash letter preparation, paper or electronic presentment
  • Branch capture capability
  • Host system report download and archival
  • Customer notice print and mailing
  • Statement printing and rendering
.

Benefits

  • Statement Customization
  • Instantly access and reprint customer statements with images.
  • Print statements with either bi-tonal or gray-scale images
  • Reduce forms cost by reducing number of pages required to produce statements
  • Eliminate microfilm storage and time-consuming microfilm research
  • Create PDF files of statements
  • Push/ Pull delivery in encrypted PDF
  • Bar code and Mail Manifest for maximum postal discounts
  • Deliver statements on CD or DVD for larger corporate customers
  • E-delivery available 
.

Take control of your statement processing. IBT’s i²Statements provides you with complete statement production capabilities. i²Statements will keep you in disclosure compliance with built-in intelligence that maintains the original disclosure notice printed with the statement. You and your customers will see the disclosure originally delivered with the statement regardless how many times it has been changed. 

i²Statements utilizes Optical Mark Recognition (OMR) technology to allow folder/inserters to verify the correct pages, page count, and page order prior to inserting the statements into the envelopes. i²Statements supports Pitney Bowes, Neopost, Hasler, and Duplo brand folder inserts

i²Statements will virtually eliminate the cost of ordering pre-printed statements.  With the use of electronic statement overlays we are able to produce the statement graphics and disclosure information as the statement is being printed.  i²Statements can easily be integrated with the rest of our IBT solutions.

.

Report Archive

Core reports are stored and indexed. Reports can be viewed in text or graphic and print to any printer. Search individual reports, groups of reports, or by a date range. The information in your report is highlighted for easy viewing.

Tag data in the report with your network ID, time stamp or sticky notes for auditing purposes.

No longer will you need to print and retain paper reports for independent audit verification. 

Save time and money with the IBT Archiving Solutions.

.

Document Archive

i²Docs delivers a single point of access to important documents.  Create virtual filing cabinets that not only eliminate the need for physical storage, but also allow for easy access, retrieval, distribution, retention and document disposal through one database.

Documents can be viewed or accessed from remote locations, and permission can be modified at any time for any user.

Audit & Compliance: All viewing and note history is maintained. Each time a staff member with the proper security is allowed to view a folder, the user ID, time and date is recorded.

.

The unique design of the IBT archive eliminates the need to archive images off of the system. Maintain an unlimited amount of data Online for as long as you choose and directly match your retention policy.  This gives you the ability to research, recall, and query all archived data whenever needed without limitations. 

Significantly reduce the cost of research and improve customer experience by providing the tools they need to retrieve, examine, make decisions and answer customer inquiries from employee desks. Years of transaction images are available, in seconds, from any workstation.

Check & Image Statements Archive

i²Check 21 archive provides full, real-time access to you and your customers through customer service or our i²OLB, IBT's Online Banking solution.

The moment an item is scanned, through branch, home, mobile, or business capture the electronic image is immediately stored and can be retrievable by virtually any criteria. When an item is located, simply click on the link icon and retrieve the entire transaction associated with the item.

Customer statements are maintained on the system indefinitely.

.

IBT offers you the ability to reconcile any official images with Online images. You are able to create a log of sales and checks issued daily.  These images are matched against the logs to the official documents.

Provide customers with confidence and create solid work-flows by providing your financial institution with IBT’s reconciliation solution. 

.

IBT’s i²Check21 solution provides simple, effective and secure aggregation and electronic CTR forms generated during back office operations.  CTR forms are preformatted based on our CTR database. 

Benefits:

  • User friendly interface
  • Easy to read screens
  • Real time aggregation from multiple locations
  • FinCEN compliant by utilizing paperless forms
  • Information encrypted and securely stored in the database
  • Triple layer protection for input, review and submit
  • OFAC watch list capabilities
  • Multiple transactor capabilities
  • Information populates from transaction to CTR
  • Configurable reports
  • Integrated with i²Teller
  • E-filing – the ability to send completed CRTs to FInCEN.
.

Don’t be a victim of check fraud. Turn employees into super heroes and prevent fraud before it happens. IBT’s i²FraudStop helps you stay ahead of perpetrators by monitoring suspicious behavior, analyzing data to identify new patterns, refining fraud alert systems and efficiently managing potential fraud cases from detection through notification of the authorities. You have the ability to customize fraud filters to match your business needs and control how suspicious transactions are handled, including the ability to hold the transaction for manual review.

i²FraudStop's signature verification feature detects the presence of a signature on personal and business checks, then compares and identifies random skilled forgeries. All transaction items processed through our teller capture, branch capture, and mobile capture applications are additionally subject to the check fraud prevention system.

Fraud is an equal opportunity crime and every business is vulnerable.  The "invisibility" of electronic monetary transactions makes fraudulent activity easier to hide and increases a bank's vulnerability. With the increase of electronic transaction processing in today’s banking world, items are no longer reviewed by individuals which makes i²FraudStop a valuable asset.  

.

IBT’s Branch Capture solution will streamline your work flow with check image capture, transaction balancing, repair and clearing. This solution eliminates the need for branch microfilming and enhance image-based work flow with “early-entry” of check images into the payment processing system.  It will capture all images that are presented into the daily processing environment earlier, delivering savings opportunities to your institution.

Branch Capture allows your institution to:

  • Improve item processing deadlines
  • Reduced peak-time staffing requirements
  • Lengthen end-of-day branch cut-off times
  • Reduce courier runs
  • Eliminate back office sorter maintenance
  • Eliminate the need consolidated, higher speed image transports
  • Lower operating costs and optimize accuracy
.

Save time and money by tracking your customers with our integrated contact management solution, i²Contact.

i²Contact creates a full historical account of all communications and saves it to our powerful, centralized database - permitting quick access and easy retrieval of information where and when you need it.  

i²Contact creates a full historical accounting of all communications, whether originated by the member or credit union and saves it to our powerful, centralized database, permitting quick access and easy retrieval of information where and when you need it. 

The built in contact management feature gives your managers and supervisors the ability to view and manage all pending contact history postings at a glance.  Quickly sort and view contact history based on application, account number, details, assigned user or category. Additionally, your manager or supervisor can even re-assign contact history to other users and departments as needed based on employee availability or expertise.

i²Contact provides summarized or detailed customized reporting to help you intelligently track your members and their needs.  Contact history management is one of the most important and powerful tools utilized to help assess, plan and manage customer service.  

Empower your employees with i²Contact today.

.

Save time and money by tracking your customers with our integrated contact management solution, i²Contact.

  • i²Contact creates a full historical account of all communications and saves it to our powerful, centralized database - permitting quick access and easy retrieval of information where and when you need it. 
  • i²Contact creates a full historical accounting of all communications, whether originated by the customer or bank and saves it to our powerful, centralized database, permitting quick access and easy retrieval of information where and when you need it. 
  • The built in contact management feature gives your managers and supervisors the ability to view and manage all pending contact history postings at a glance.  Quickly sort and view contact history based on application, account number, details, assigned user or category. Additionally, your manager or supervisor can even re-assign contact history to other users and departments as needed based on employee availability or expertise. 
  • i²Contact provides summarized or detailed customized reporting to help you intelligently track your customers and their needs.  Contact history management is one of the most important and powerful tools utilized to help assess, plan and manage customer service.  

Empower your employees with i²Contact today.

.

IBT’s Integrated Telephone Banking system, i²Phone, provides your customers with instant access to their account information from anywhere and at any time. 

With i²Phone, your customers can access account balances, transfer funds between banks and within the bank, make loan payments, review transaction history, verify checks and deposits that have cleared or posted to their accounts as well as seek live help when needed. 

Provide your customers with a hassle free banking experience integrate your solutions and make telephone banking another channel in which your customers can manage their accounts.  Customers simply activate their own telephone banking pass-codes and permissions. Allow IBT to help you show your customers that integrated telephone banking is no longer limited by time or days and transaction history is always available no matter when it occurred. 

Stay ahead of the technology curve - provide your customers access when and where they need it.

.

Features & Benefits

  • Scan or drag and drop
  • Automated bar code and manual indexing capabilities
  • Drag and drop capabilities
  • Color or black and white
  • Accepts any file format: .jpg, .pdf, .tiff, .xls, .doc, .txt, .etc.
  • Customizable print features; add headlines, birders, page numbers, etc.
  • Encrypted, password protected .pdf export for secure emailing
  • User defined fields for meta-data searching
  • Add notes to pages or folders
  • Automated scanning linked to collateral
  • Online audit trail for document access and modifications
  • Full integration of signature card images for signature comparison with proof
  • Save money by eliminating the cost and hassle involved with manually handling and filing paper
  • Protect your paper records by creating electronic copies that can be backed up in multiple ways
  • Enforce your filing integrity
  • Provides several layers of security
  • Documents can be viewed from remote locations and permission to do so can be modified at any time.

.

BT’s Document Imaging System, i²Docs, captures and stores paper documents in standard electronic formats. This process converts paper documents to digital images, reduces physical storage costs, enables documents to be securely retrieved and shared, and results in faster retrieval of critical business information.  

Any document or paper that needs saving can be scanned and stored within i²Docs.  Our document templates allows you to pre-define the location where all documents are stored (CIF record, account level or department). We also offer you the ability to drag and drop documents, images, emails and email attachments into any file at any time.  IBT provides document storage without placing limitations on users by allowing storage of all documents in one centralized user friendly database that can be accessed by all branches. 

Remain competitive by implementing i²Docs within your financial institution and allow IBT help you stay ahead of the curve with our advanced and innovative financial software solutions.

.

Benefits & Features:

  • Convenient & Efficient
  • Easy to Use
  • Build and Maintain Customer Loyalty
  • Cost effective
  • Safe and Secure
  • Fraud Protection
  • Eco Friendly
  • Eliminate Geographical Limitations
  • Enhance your competitive advantage
  • Uses widely available, easy-to-use technology to reach a younger demographic
  • Acts as new communication channel with existing account holders, engaging inactive clients and strengthening loyalty
  • Offers branch service through a self-service outlet, increasing access to a wider geographic region, lowering branch traffic and transaction costs
  • Offers the ability to track usage and generate additional fee income
  • Provides a low cost method for acquiring deposits

Provide the latest technology to your customers with i²RDC!

.

IBT Capture Solutions, i²RDC, allows customers to scan checks or remittance coupons using a multiple item check scanner and transmit check images and data directly to your financial institution for faster processing. i²RDC accepts customer deposits from anywhere, allowing you to remain competitive in existing and new markets.  Attract customers with convenience, cost savings, expanded deposit windows and the greener side of business that this service offers.

Business Capture

Provide your business customers with a convenient and economical new service.  Your business customers are now able to scan and deposit checks without going anywhere.  All that is needed to get started is a one time fee, simple to use check scanner. Provide your business customers with a service that understands their needs.

Mobile Capture

Allows consumers to scan documents such as business cards, receipts, and checks with their mobile device.  Once the mobile device has captured this information it is sent directly to the financial institution in real-time using wireless broadband Internet services.

Home Capture

Deposit your check from the comfort of your own home. With a personal computer, a secure Internet connection and a flatbed scanner, account holders simply log in to Online banking and make a deposit.

.

IBT's integrated teller solution, i²Teller, focuses on change, improving productivity through business process innovation. Once item images are captured, your institution has access to information necessary to make confident decisions and improve customer experience while allowing your customers to benefit from the real time alerts and capabilities of receiving electronic receipt to their mobile phone.  

Features:

  • Real-time check imaging at the point of presentment
  • CTR E-filing
  • Electronic SAR Assistant
  • MICR printing of official items
  • OFAC scanning on official items before printing & issuance
  • Virtual ticket creation
  • Deferred transactions
  • Electronic signature pads for cash back transactions
  • Check 21 integration
  • Online real-time research through electronic teller journals
  • Account balance and Customized receipt printing. 
  • Electronic End of Day reporting/counting

IBT understands the unique needs of financial institutions and we are dedicated to providing customer centric solutions that focus on improving the customer experience. As result your customers will maintain a strong sense of confidence knowing their transactions are handled accurately each and every time they visit.  

Teller provides productivity and cost savings by enabling your tellers to immediately verify transactions at the teller line, improving transaction accuracy rates, fewer exception items, adjustments and customer notifications. 

.

In today’s competitive financial environment, over 85% of all consumers research products and services online prior to purchasing a new product or service. A high quality, dynamic internet presence has evolved into a necessity for financial institutions of all sizes. IBT and Digital Turf have partnered, to provide financial institutions an unmatched level of quality and service in designing, developing and managing their online presence.

Regardless of the size of your institution, IBT and Digital Turf will partner with you to add value, retain customers and provide the highest quality of Website Design and Development, Branding, Social Networking and Digital Marketing.

"Working with Digital Turf has been a pleasure - they are creative, fast and fun to work with. Importantly, they are committed to helping community banks enhance their web presence in order to increase their relevance in their respective markets".
- Mark Sheffield, Executive Vice President - Roscoe State Bank
.

IBT's Online Banking Solution, i²OLB, allows your customers to access their accounts anytime from anywhere. i²OLB is a comprehensive, turnkey Internet banking platform that enables financial institutions to leverage today’s most cost-effective delivery channel by establishing robust, fully branded, secure Internet banking sites.

i²OLB’s real-time capabilities include access to account balances and history, customer defined real time alerts, one-time and recurring funds transfers, account statement and check image viewing and downloads, self-directed research, check ordering, loan payments, advances, and draws. When you couple IBT's i²Core Solution with i²OLB - all transactional activity alerts are processed in real time, including loans, demand accounts, and transfers. We provide your customers with the tools they need to manage their accounts day or night, seven days a week, 365 days a year, conveniently and securely Online, which allows your institution to remain competitive in today’s technology driven environment. 

i²OLB enhances the products you offer and consistently exceeds your customers’ expectations by improving customer self-sufficiency, interaction, and loyalty by leveraging the power and convenience of the Internet to provide greater account control for all parties.

Benefits & Features:

  • View Account balances, transactions and details
  • Loan Payment Capabilities
  • Real-time Alerting
  • E statement delivery
  • Secure Messaging
  • Stop payment Requests
  • Online bill pay
  • Electronic bill pay
  • Online Transfers
  • Remote deposit Capture
  • Personal Finance Management

IBT understands that Online Banking is here to stay.  Let IBT maximize your customer convenience and help you remain competitive in this new technological era with i²OLB.

.

ACH processing increases efficiency and easy handling to meet transaction volume growth. Automated processing provides a multitude of advantages:

  • Online access
  • Automated settlement
  • Multi-institutional processing
  • Robust risk mitigation tools
  • Debit authorization/protection
  • Comprehensive return item processing
  • Extensive reporting

In addition, you can implement a comprehensive solution and expand your service offering with a range of easy-to-integrate add-on modules including:

  • Automated scheduling and arrival payment processing
  • Prefunding
  • Dual authorization
  • ACH positive pay
  • SEC code and debit return monitoring
  • Customer activity reporting
  • OFAC monitoring
  • Check to ACH conversion

Benefits

  • Eliminate costly manual processes
  • Maximize efficiencies and productivity
  • Enhance customer servicing and satisfaction
  • Expand business services and offerings
  • Enjoy 24/7 support from industry experts
  • Improve regulatory compliance and mitigate risk across your automated clearing house payment processing system 
.

Wire Transfers

IBT can provide an Internet based solution that allows your customers the convenience of wire transfer capabilities for International and Domestic transactions.

Features For You

  • Complete Administrative console
  • Full Reporting and Auditing capabilities
  • File delivery from your business customers
  • Email Notifications
  • OFAC compliance

Features For Your Business Customers

  • Upload and send Fed compatible wires
  • Create and submit wires
  • Create, save and send repetitive wires via template creation station
  • Email notifications
.

ACH processing increases efficiency and easy handling to meet transaction volume growth. Automated processing provides a multitude of advantages:

  • Online access
  • Automated settlement
  • Multi-institutional processing
  • Robust risk mitigation tools
  • Debit authorization/protection
  • Comprehensive return item processing
  • Extensive reporting

In addition, you can implement a comprehensive solution and expand your service offering with a range of easy-to-integrate add-on modules including:

  • Automated scheduling and arrival payment processing
  • Prefunding
  • Dual authorization
  • ACH positive pay
  • SEC code and debit return monitoring
  • Customer activity reporting
  • OFAC monitoring
  • Check to ACH conversion

Benefits

  • Eliminate costly manual processes
  • Maximize efficiencies and productivity
  • Enhance customer servicing and satisfaction
  • Expand business services and offerings
  • Enjoy 24/7 support from industry experts
  • Improve regulatory compliance and mitigate risk across your automated clearing house payment processing system 
.

Consumers have more choices today than ever before!  IBT can help your customers choose wiser. Because our i²EFT system supports the most widely used ATM and Debit card systems in the industry, IBT allows you to choose the system that is best for you.  Manage your entire card base from one consolidated system and wow your consumers with convenience and efficiency. 

i²EFT supports your payments platform and card base - in real time. IBT offers competitive features that will help you gain success in the marketplace. 

Benefits include:

  • Creation of card holder accounts
  • Service fees
  • Card status
  • Card limits
  • Customer level overrides
  • Real time environment
  • Support services
  • Anytime, anywhere financial convenience

Let IBT help you provide your consumers with convenience.

.

General

  • Cust. Information File
  • OFAC scans
  • BSA
  • Real Time Alerts, DDA, Loans, ACH, Wires, etc.
  • Relationship profile
  • Profitability analysis
  • Account templates
  • Board, executive and line management
  • Graphic Reporting system
  • General ledger/budgeting
  • ACH warehouse
  • Real-time and/or batch posting
  • Automated account balancing
  • Combined statements
  • Card Management

Deposits

  • DDA, Money Market, NOW and Savings
  • Account Analysis
  • Overdraft Protection
  • Bank defined service charge routine
  • Integrated image retrieval
  • Club
  • Health Savings Accounts
  • Certificates of Deposit
  • On-line NSF, Non-posts & charge-back processing
  • Sweep accounting
  • Tickler system 
  • Safe deposit box management

Loans

  • Consumer, Real Estate, Commercial/BSA, LOC, Ag/Farm Credit, HE
  • Mortgage Servicing, Fannie Mae and Freddie Mac
  • Overdraft protection (Ready Reserve)
  • Full escrow, ARM accounting
  • Tickler system 
  • Dealer Floor Plans
  • Amortized
  • Single Pay
  • Balloon
  • Fixed/variable/or combination of rates
  • Credit bureau reporting
  • FASB fee reporting
  • User defined late payment routines
  • Debt cancellation Insurance

Reporting

  • Board, executive and line management reporting
  • Graphical reporting system
  • Over 300 standard reports
  • Automated report processing to COLD, printer or branches
  • Customizable reporting
  • Excel or Simple “drag and drop” tool for “ad hoc” reporting

Professional Services

  • Complete disaster recovery
  • Full building, data line/communications and real-time data recovery
  • Communication network services
  • Comprehensive training
.

IBT Capture Solutions, i²RDC, allows customers to scan checks or remittance coupons using a multiple item check scanner and transmit check images and data directly to your financial institution for faster processing. i²RDC accepts customer deposits from anywhere, allowing you to remain competitive in existing and new markets.  Attract customers with convenience, cost savings, expanded deposit windows and the greener side of business that this service offers.

Business Capture

Provide your business customers with a convenient and economical new service.  Your business customers are now able to scan and deposit checks without going anywhere.  All that is needed to get started is a one time fee, simple to use check scanner. Provide your business customers with a service that understands their needs.

Mobile Capture

Allows consumers to scan documents such as business cards, receipts, and checks with their mobile device.  Once the mobile device has captured this information it is sent directly to the financial institution in real-time using wireless broadband Internet services.

Home Capture

Deposit your check from the comfort of your own home. With a personal computer, a secure Internet connection and a flatbed scanner, account holders simply log in to Online banking and make a deposit.

.

IBT’s Mobile Banking Solution, i²Mobile, provides your customer’s with mobile banking, real time alerts and payment solutions for all size banks and credit unions. Real-time alerts ensures that your institution and your clients receive information as soon as it happens.  Through the alert, the customer can make immediate decisions regarding their accounts.

i²Mobile enables your institution to expand market presence and potential while enhancing customer convenience, self-sufficiency, and loyalty with the ability to perform routine banking transactions using a cell phone, PDA, or other mobile device; attracting new clients, enhancing customer retention, and improving customer service.  In these challenging times, it is important for businesses to maintain their competitive edge by offering mobile banking and payment solutions that enhance customer experiences and increase business efficiency. 

i²Mobile also provides you with essential end user analytics.  This data captures your clients’ needs. This helps you decide how your clients are using your services, and if they are satisfied with your service. 

  • Features and Benefits
  • Increase market penetration
  • Retention of valuable clients
  • Reduce costs
  • Customer Convenience and efficiency
  • Real-time, alerting, account updates, and deposit information, etc.
  • Mobility, your account goes with you. 

Bring the possibility of combining all information from ancillary applications into meaningful data, retrievable from one location, into a reality.

.

IBT has partnered with two of the best-in-class leaders of automated lending and account origination solutions that integrate with our i²Core Solutions to help provide you and your customers with the best possible software solutions available.

Wolters Kluwer is a strong industry leader for the banking industry.  Wolters Kluwer Financial Services’ solutions include integrated and stand-alone compliance and work flow tools, documentation, analytics, authoritative information, and professional services. Customers include banks, credit unions, mortgage lenders, securities, and insurance organizations of all sizes throughout the United States

Harland Clarke, provides superior customer acquisition performance can lead to market-differentiating earnings growth. Given the strong relationship between customer acquisition and top-line and bottom-line performance, it is not surprising that financial institutions are refocusing their efforts on increasing volume through targeted new customer acquisition.

Whether your organization is a bank, credit union, processing account-based transactions is large part of your daily process. Each transaction is a reference point that reflects the speed, service, efficiency and overall competitiveness of your organization.  IBT’s Account Origination Solution provides all of the documentation needed within one platform to open accounts and loans and then integrates the needed data into our i²Core accounting solution, eliminating duplicate entry of information. 

IBT helps you satisfy your customers and maximize your workforce.  Let IBT take the uncertainty out of your account processing.  

.

IBT’s i²Core provides a complete package and most advanced, innovative financial software solutions. i²Core provides the right products, improves operations, reduces costs and mitigates risk. i²Core allows you to view all of your customer's data, relationships and transactions in a real-time environment. 

Designed as either a complete in-house or service bureau application, i²Core provides a stable, proven system that utilizes the latest in Microsoft© technology to deliver consistent information to all of your customer touch-points. 

i²Core can be partnered with i²Suite for a fully integrated approach of ancillary products, such as our i²Teller Solution, i²OLB (Online Banking), Debit and Credit, i²Mobile, i²Docs and more, in a single sign-on, dashboard application. IBT offers virtually every application you need to run you institution with our portfolio of user friendly, feature rich banking products and applications.

IBT’s i²Core enables you to meet the specific challenges of your marketplace, efficiently and effectively.   IBT is your true technology partner that provides integrated solutions either in-house or as service bureau, with a system that is scalable, flexible, easy to use and cost effective.

Core accounting

16
20

Account origination

17

Mobile banking

51
18
19

Payment solutions

21
22
24

Online banking

26
27

Teller

28

Capture Solutions

29
31

Document Imaging

32
33

Telephone Banking

34

Customer Tracking

35

Item Processing

38
39
40
37

Archive

41
42
43

Print Services

44
45

Data Center

46
47
48
49
50
.

Schedule a Core Webinar

X
Deposit, Simplicity, and Convenience

i²RDC allows clients to scan checks or remittance coupons using a multiple-item check scanner and transmit check images and data directly to your financial institution for faster processing. i²RDC accepts client deposits from anywhere, allowing you to remain competitive in existing and new markets.  

Business Capture

Provide your business clients with a convenient and economical service. Your business clients are now able to scan and deposit checks without going anywhere. All that is needed to get started is a simple-to-use check scanner.

Mobile Capture

Allow clients to use their mobile devices to take photos of their checks and upload them for deposit using either a cellular or broadband connection. Automate controls, place holds, and assess fees based on your client's profile.

Home Capture
Deposit a check from the comfort of your own home. With a personal computer, a secure Internet connection and a flatbed scanner, account holders simply log in to online banking and make a deposit.

Features & Benefits:

  • Convenient & efficient
  • Web-based
  • Increases market penetration
  • Cost-effective
  • Safe and secure
  • Eco-friendly
  • Eliminates geographical limitations
  • Enhances your competitive advantage
  • Uses widely-available, easy-to-use technology to reach a younger demographic
  • Engages inactive clients and strengthens loyalty
  • Increases access to a wider geographic region, lowering branch traffic and transaction costs
  • Tracks usage and generate additional fee income
  • Provides a low-cost method for acquiring deposits
Online Banking, On the Go

i²Mobile, provides your clients with mobile banking, real-time alerts and payment solutions. Real-time alerts ensure that your institution and your customers receive information as soon as it happens. Through the alert, the customer can make immediate decisions regarding their accounts. Best of all, our solution provides you with essential end-user analytics.  This data captures your client's needs, which helps you decide how your clients are using your services, and if they are satisfied. 

i²Mobile enables your institution to expand market presence and potential while enhancing customer convenience, self-sufficiency, and loyalty. The ability to perform routine banking transactions using a cellphone, a tablet, or other mobile device attracts new clients, enhances client retention and improves client service. To keep relevant, financial institutions need to maintain their competitive edge by offering mobile banking and payments solutions that enhance client experience and increase efficiency.

Mobile Capture

Allow clients to use their mobile devices to take photos of their checks and upload them for deposit using either a cellular or broadband connection. Automate controls, place holds and access fees based on your client’s profile.

Features and Benefits:

  • Increases market penetration
  • Retains valuable clients
  • Reduces costs
  • Convenient and efficient
  • Real-time, alerting, account updates, and deposit information
  • Mobility: your account goes with you
  • Mobile deposit
Our Paperless Vision

i²Docs encrypts paper and electronic documents for secure storage and sharing. Create secure files that can be emailed to clients or to outside service providers when necessary. The research and summary tool provides simple aggregation of items for audit and loan committee review.

Any document or paper that needs saving can be scanned and stored within i²Docs.  Our document templates allow you to pre-define the location where all documents are stored (CIF record, account level or department). We also offer the ability to drag and drop documents, images, emails and email attachments into any file at any time.  IBT provides document storage without placing limitations on users by allowing storage of all documents in one centralized user-friendly database that can be accessed by all branches.     

Features & Benefits:

  • Scan or drag and drop
  • Automated bar code and manual indexing capabilities
  • Color or black and white
  • Accepts any file format
  • Customizable print features: add headlines, borders, and page numbers
  • Encrypted, password protected .pdf export for secure emailing
  • User-defined fields for meta-data searching
  • Add notes to pages or folders
  • Automated scanning linked to collateral
  • Online audit trail for document access and modifications
  • Full integration of signature card images for signature comparison with proof
  • Save money by eliminating the cost involved with manually handling and filing paper
  • Protect your paper records by creating electronic copies that can be backed up in multiple ways
  • Enforce your filing integrity
  • Folder level security
  • Documents can be viewed from remote locations and permission to do so can be modified at any time
Cloud Banking for Consumer and Business

IBT understands that Online and Mobile Banking play a key role in client retention. i²OLB, allows your clients to access their accounts anytime from anywhere. i²OLB is a comprehensive, turnkey Internet banking platform that enables financial institutions to leverage today’s most cost-effective delivery channel by establishing robust, fully branded, secure Internet banking sites.

Features & Benefits:

  • View account balances, transactions and details
  • Loan payment capabilities
  • Real-time alerting
  • e-statement delivery
  • Secure messaging
  • Stop payment requests
  • Online bill pay
  • Online transfers
  • Remote Deposit Capture
  • Personal finance management
  • ACH creation
  • Commercial Cash Management
  • Secure file transfer
  • Home deposit
Integrated Client Tracking

Save time and money by tracking your clients with our integrated contact management solution. i²Contact creates a full historical account of all communications and saves it to our powerful, centralized database - permitting quick access and easy retrieval of information where and when you need it. 

The built-in contact management feature gives your managers and supervisors the ability to view and manage all pending contact history postings at a glance.  Quickly sort and view contact history based on application, account number, details, assigned user, or category. Additionally, your manager or supervisor can even re-assign contact history to other users and departments as needed, based on employee availability or expertise.

i²Contact provides summarized or detailed customized reporting to help you intelligently track your members and their needs.  Contact history management is one of the most important and powerful tools utilized to assess, plan and manage customer service.  

Features & Benefits:

  • Message center
  • Digital reminders
  • Schedule follow-ups with customers
The Front Line of Client Service

IBT understands the unique needs of financial institutions and we are dedicated to providing client-centric solutions that focus on improving the client experience. As a result, your clients will maintain a strong sense of confidence knowing their transactions are handled accurately each and every time they visit.  

i²Teller, provides greater productivity and cost savings by empowering your tellers to immediately verify transactions at the teller line, improving transaction accuracy rates, and reducing exception items, adjustments and client notifications.

Features & Benefits:

  • Real-time check imaging at the point of presentment
  • CTR E-filing
  • Electronic SAR Assistant
  • Printing of official items
  • OFAC scanning on official items before printing & issuance
  • Virtual ticket creation
  • Deferred transactions
  • Electronic signature pads for cash back transactions
  • i²Check21 integration
  • Online real-time research through electronic teller journals
  • Account balance and customized receipt printing
  • Electronic end-of-day reporting/counting
Integrated, Paperless Efficiency

i²Check21 will provide you and your clients with fast and secure electronic check processing.

Branch Capture

IBT’s branch capture solution streamlines workflow with check image capture, transaction balancing, repair and clearing, and enhances image-based workflow with early-entry of check images into the payment processing system. It delivers savings by reducing peak-time staffing requirements, lengthening end-of-day branch cut-off times, lowering operating costs and optimizing accuracy, while eliminating the need for consolidated, higher-speed image transports.

Check Fraud Prevention

IBT’s i²FraudStop helps you stay ahead of perpetrators by monitoring suspicious behavior, analyzing data to identify new patterns, refining fraud alert systems, and efficiently managing potential fraud cases from detection through notification of the authorities. Customizable fraud filters match your business needs and control handling of suspicious transactions. The signature verification feature compares subtle attributes like angle and pressure in signatures from consumer and business checks to new checks being processed, and will even verify the presence of endorsement on each check. The increase of electronic transaction processing makes i²FraudStop an invaluable asset. 

Reconciliation

Provide clients with confidence, and create solid workflows by equipping your financial institution with IBT’s reconciliation solution. IBT offers you the ability to reconcile any official images with online images, create a daily log of sales and checks, and match images against the logs to the official documents.

Currency Transaction Report (CTR)

IBT’s i²Check21 solution provides simple, effective, and secure aggregation and electronic CTR forms generated during back office operations.  CTR forms are preformatted, based on our CTR database. 

Features & Benefits:

  • User-friendly interface
  • Real-time aggregation from multiple locations
  • FinCEN-compliant paperless forms
  • Information encrypted and securely stored in the database
  • Triple-layer protection for input, review, and submission
  • OFAC watch list capabilities
  • Multiple transactor capabilities
  • Information populates from transaction to CTR
  • Configurable reports
  • Integrated with i²Teller
  • E-filing of completed CRTs to FinCEN
Cloud-Based Voice Response

i²Phone, provides your clients with instant access to their account information from anywhere and at any time. While many clients prefer getting their account information via the internet or mobile devices, some undoubtedly are more comfortable with the familiarity of their touch-tone telephones. With smart menus, users can select the options they utilize most frequently.

A fully-hosted solution, i²Phone eliminates costly, on premise equipment and allows you to customize marketing messages to specific account profiles.

Provide your clients with a hassle-free banking experience and make telephone banking another channel in which your clients can manage their accounts. With a robust audio response solution that provides user-friendly, around-the-clock access to account information from any touch-tone telephone. Empower your clients to bank on their terms – how they want, when they want.

Features & Benefits:

  • Access account balances
  • Transfer funds
  • Make loan payments
  • Review transaction history
  • Verify checks and deposits that have cleared the account
Advanced Debit Card and Bill Pay

IBT's i2Payments debit card processing system is one of the most widely used ATM and Debit card systems in the industry. Manage your entire card base from one consolidated system and amaze your consumers with convenience and efficiency.  

i2Payments is a feature-rich payments platform and card base that provides the information you need, when you need it, in real time. IBT offers competitive features that will help your institution succeed in the marketplace and help make your card programs easy. The intuitive design of the bill pay system makes it easy to use while promoting adoption and client satisfaction. Enhance and build client relationships with IBT's omni-channel approach to payments.

Debit and Credit Solutions

EFT is a feature-rich module which supports your payments platform and card base.

Commercial Cash Management

Built-in CCM allows users to manage business and personal accounts through the same session, enhancing the end-user payments experience.

Treasury Management

ACH processing increases efficiency and easily handling for your ever-increasing transaction volumes.

Features & Benefits:

  • Online access
  • Automated settlement
  • Multi-institutional processing
  • Robust risk mitigation tools
  • Debit authorization/protection
  • Comprehensive return item processing
  • Extensive reporting
The Core of Custom Integration

i²Core enables you to efficiently and effectively meet the specific challenges of your marketplace. IBT is your technology partner that provides truly integrated solutions, in a system that is scalable, flexible, easy to use and cost effective. 

i²Core enables your financial institution to deliver real-time information to client touch points, empower decision makers with the timely, accurate information they need, surround your enterprise with best-of-breed technology, and easily access information needed to make management decisions.

Deposits

We offer a variety of products including analysis, HAS, sweeps, and tickler systems at the account and client levels across all applications.

Loans

IBT supports a portfolio of loan services including Mortgage Servicing, Fannie Mae and Freddie Mac, as well as full escrow accounting, ARM accounting, and more.

Reporting

We provide efficient, customizable and automated reporting to support board members, executive management, and inline-management. Reports can be graphical, automated, or ad hoc based on your specific reporting demands.

Professional Services

We offer a full range of network services, firewall management, business continuity, disaster recovery, and comprehensive training.

Features & Benefits:

  • Customer Information File
  • General ledger/budgeting
  • Relationship profile
  • Profitability analysis
  • Real-Time Enterprise Alerts
  • OFAC scans Daily
  • BSA Reporting
  • ACH warehouse
  • ACH and International ACH Wires
  • Account Templates
  • Automated Balancing
  • Combined Statements
  • Card Management

i2Suite Solutions

We develop and host a suite of powerful and scalable banking applications that exemplify the next generation of processing and data management solutions for financial institutions.

Our developers and software engineers have extensive backgrounds in financial software automation. Our team of dedicated professionals provides care to community financial institutions through every step of design, implementation, training, and support. 

The Core of Custom Integration
Cloud Consumer and Business Banking
Online Banking, On the Go
Advanced Debit Card and Bill Pay
The Front Line of Client Service
Our Paperless Vision
Deposit, Simplicity, and Convenience
Integrated Paperless Efficiency
Integrated Client Tracking
Cloud-Based Voice Response
In the News
IBT 3rd ANNUAL USER CONFERENCE 2016
  PARTNER REGISTRATIONSPONSOR REGISTRATION   AGENDA Sunday, October 9 Monday, October 10 Tuesday, October 11 2:30-3:30 Exhibitor Setup 3:30-6:00 Registration 6:00-7:00 Reception 7:00-8:15 Registration 7:30-8:00 Breakfast 8:15-9:00 Opening Session 9:15-10:15 Concurrent Sessions 10:30-11:30 Concurrent Sessions 12:00-1:00 Lunch 1:00-2:00 General Session 2:00-2:30 Networking 2:30-3:30 Concurrent Sessions 5:00-7:00 Dinner 8:00-8:45 Breakfast 8:45-9:15 Networking 9:15-10:15 Concurrent Sessions 10:30-11:30 Concurrent Sessions 11:30-12:00 Break 12:00-1:00 Lunch 1:00-2:00 Client Panel 2:00-2:30 Closing Session   KEYNOTE SPEAKER $('img').on('dragstart', function(event) { event.preventDefault(); });
Capitol Credit Union Looks to IBT for a Powerful Digital Platform
CEDAR PARK, TX – April 27, 2016 - Capitol Credit Union (CCU) joined forces with IBT to revolutionize their digital banking presence. Monthly rate increases and service level concerns left CCU feeling taken advantage of. “In my experience, smaller credit unions have to fight twice as hard to be heard, especially when dealing with vendors who have national footprints and FI customers with billions in assets,” said Pierre Cardenas, President and CEO of CCU. Small credit unions (assets <$100 million) account for 75% of U.S. credit unions. To compete with larger institutions, they require digital banking systems with equal functionality, not a watered-down version. IBT stepped forward as more than a vendor, but a true partner to support CCU through every step of the conversion process. IBT’s comprehensive online banking platform, i2OLB, will provide CCU with a robust, fully-branded, and secure internet banking site that will showcase product offerings and give members greater control. i2Mobile will help CCU customize their digital presence and lead to improved adoption and satisfaction rates. Coupled with IBT’s advanced bill pay feature, CCU will undoubtedly maximize member convenience and enhance the digital banking experience. The built-in Commercial Cash Management feature allows members to manage business and personal share draft accounts within the same session. Because IBT’s digital banking channels are fully integrated, they deliver simple yet superior functionality across the digital landscape and help credit unions expand their market presence. Time-starved members of CCU, such as legislators and attorneys in the Austin area can avoid hectic city traffic and still take advantage of CCU’s full product offering. “With IBT, no matter what platform a member is using for their transaction – mobile phone, tablet, or desktop computer – the interface and member experience is the same,” said IBT’s CEO, Mark Dittman. “IBT’s advanced systems and intuitive interface will greatly improve our member’s ability to take care of their banking needs,” added Mr. Cardenas. IBT and CCU have formed a strategic partnership with Xtend, Inc. for additional member support. The call centers will ensure uninterrupted service for members during the transition. “When IBT and CCU approached us about their upcoming project, we were excited for the opportunity to assist. We believe that our expertise with members as they learn new tools, the proactive member communication strategy at CCU, and the robust online banking toolset from IBT will translate into a winning combination for all parties,” said Xtend President, Scott Collins.
Stockmens National Bank Transforms with Next Generation Core from IBT
CEDAR PARK, TX – March 30, 2016 - Stockmens National Bank of Cotulla, TX completed their migration to IBT’s state-of-the-art systems. IBT develops and hosts a suite of powerful and scalable banking applications that exemplify the next generation of processing and data management solutions for financial institutions.The bank upgraded to a real-time digital banking environment with platform automation utilizing i2Core, IBT’s innovative core processing platform. That, along with a suite of new services will allow Stockmens to serve its customers with a more forward-thinking technology. “The ability to view all transactions and client data in a real-time environment will revolutionize operations at Stockmens,” said IBT Director of Sales Steve Thomas.Bank management took an active role during the conversion, and employees embraced the new system. “IBT’s staff was outstanding throughout our transition. They were with us every step of the way, and as a result, the transition went smoothly,” according to Frank Leone, Vice President at Stockmens.“The new technology from IBT will help us reduce exception items and adjustments while improving transaction accuracy rates,” added Stockmens CEO John Northcutt.“At IBT, client appreciation is evident in the way our staff members conduct business: with respect, quality of service and caring. These qualities ensure continued success for our company as well as our clients,” said IBT CEO Mark Dittman.
Champion Bank Leans on IBT for Streamlined Operations
CEDAR PARK, TX – February 23, 2016 – Champion Bank of Parker, Colorado bolstered their installation of IBT’s core platform by deploying i2Suite, a cloud solution which enables the bank to streamline processes and expand their reach.Champion Bank is a small community bank whose staff lives in the community they serve. As such, relationships are paramount. Executive Vice President Valerie Holden appreciates a time-honored relationship with the IBT team. “The majority of the staff has been in place for years, so I’ve been able to cultivate relationships with folks in various departments, and I know just who to call in a time of need.”IBT’s priority is client relationships. CEO Mark Dittman, and President Mike Golebiowski make a personal effort to visit every customer. “Client visits make a big difference in fostering and growing relationships. IBT truly exhibits a hands-on approach to providing core services,” added Ms. Holden.According to Chief Financial Officer Randy Blake, “IBT’s commitment to Champion Bank was clear, so we in turn committed to IBT. Their expertise is instrumental in our continual efforts to advance the bank and offer desirable products and services to our customers. We found the migration to IBT’s i2suite impressive as it stayed on schedule and avoided issues. We are extremely happy with the results, especially the customizable reports which enable faster and better financial analysis.”“At IBT, we are committed to our client’s success. Our goal is to ensure clients receive continued education on solutions and enhancements they have instituted without additional cost. We have always viewed our clients as partners, but it is in our actions that we demonstrate this,” said CEO, Mark Dittman. “Response times are incredible with IBT! Whether working with the training team, customer support, development or IT, our concerns are always addressed in a timely manner,” according to Jason Naugle, chief operating officer for Champion Bank.“As a privately held company, direction comes from our users, which plays to our clients’ advantage. As we partner with community banks, we share industry expertise, anticipate changes in the industry, and help them remain competitive,” added Mr. Dittman.  

No front page content has been created yet.

Testimonials

“Sessions during the IBT User Conference were very informative. The opportunity to interact with other bankers to discuss best practices was valuable. We picked up a lot of information from them in addition to the sessions I attended. The pace of the weekend was perfect – plenty to do without being overwhelming. I’d say my favorite topic was security because it is constantly changing and I believe that IBT is committed to keeping our banks secure.”

Geoff Freeman
Vice President/Operations
Peoples Independent Bank

“When we decided to change systems, it was recommended that we take a look at IBT. Once we did, we didn’t look any further. The price was reasonable, the product does everything we need it to do and their customer service is incredible. It has made our work easier and faster which enables us to serve our members better. It also helps that the system enables us to easily stay federally compliant.” 

Cheryl Palmer
Member Services Director
Dillon Credit Union

“I liked the IBT User Conference. Learning more about IBT was very informative. Anytime you are given insight into the direction of a company, it is always welcome information. I’m looking forward to seeing what they are going to do next year. This has become my favorite conference of the year!”

Cameron Cody
Vice President
Bank of Madison

“As the digital bank continues to change, we need to keep up with it. In order to retain the customers we have and their children in the future, we have to stay on top of current technology. We are doing that with our relationship with IBT.”

Christine Grove
VP, Licensed Insurance Agent
Citizens State Bank

“I thought the IBT User Conference was very well organized. The IBT staff was welcoming and friendly, and the break-out sessions were great. My favorite part of the conference was the panel discussion, because we weren’t just spoken to, we were able to participate by asking questions and giving feedback. It was well worth the time.”

Christine Grove
VP, Licensed Insurance Agent
Citizens State Bank

“In order to grow and keep up with the technological changes, we chose IBT’s core system which allows us to do what we do best. We are excited about what the IBT conversion will allow us to do, and we already recognize the advantages. Not only can we access files quickly, we can also analyze them which allows us to provide efficient, real-time customer service.”

Jared B. Kirby
President, CEO
First Bank

“We knew we needed to make a change but weren’t sure if we wanted to stay with the same company. The system we were using was good but very expensive. Additionally, it felt as though we weren’t as important to them as their bigger bank clients. We really looked for an organization that would serve the needs of community banks. We found a good fit with IBT.”

Elizabeth W. Campbell
President
People’s National Bank

“We had contracts with several vendors for imaging, loans, online banking and it was a lot to keep track of. Now everything is in one place; we only have to make one call if we have a question or need some assistance. We’ve really enjoyed working with IBT. The IBT Core will streamline our services so that we can take better care of our customers faster and more efficiently. Looking toward the future we are considering IBT’s mobile banking as well. IBT was the best choice for us.”  

Elizabeth W. Campbell
President
People’s National Bank

“Customer care is important to us and we weren’t getting that anymore, so we did our due diligence to find another company, and we found IBT. The presentation they provided impressed us, as well as the positive feedback we received from IBT customers. The Core platform saves us money and will allow us to provide better service to our clientele. We are looking forward to working with IBT.”

Roy Rodriguez
Vice-President
Stockmen’s National Bank

“At Sunrise Bank, our customers are our top priority. As we began our search for a new core provider, the customer interface was a major consideration. IBT’s products are fully-integrated and impressively user-friendly, which will ensure a superior customer experience. The personal attention we received from various IBT representatives throughout our decision-making process made our decision an easy one.”

Kevin Sacket
President
Sunrise Bank