If you are an IBT Apps client and cannot access the i2Help site, please call 512-616-1100, option 1, or submit a portal case with your branch IP addresses for whitelisting. If you need help identifying pertinent IP addresses, please contact your IT department for assistance.


Access How-To guides and
Release Notes.

i2Help for VPN Clients:

i2Help for Non-VPN Clients:

Client Portal

Case Management – Open
new cases and view case history.

Screen Connect

Screen share, transfer files, and get training and support with IBT Apps.