Client Support

PLEASE NOTE:
If you are an IBT Apps client and cannot access the i2Help site, please call 512-616-1100, option 2, or submit a portal case with your branch IP addresses for whitelisting. If you need help identifying pertinent IP addresses, please contact your IT department for assistance.

i2Help

Access How-To guides and
Release Notes.

i2Help for VPN Clients:
http://i2help.ibtapps.net/

i2Help for Non-VPN Clients:
http://i2help.ibtapps.com/

Client Portal

Case Management – Open
new cases and view case history.

Screen Connect

Screen share, transfer files,
and get training and support
with IBT Apps.